Conference Sessions: Strategy

Developing a Custom Training Curriculum and StrategyClick to Open

Level: Basic

So you’ve been asked to get the staff trained on new software and/or procedures. Whether you plan to do it in-house or contract it out, careful planning will help ensure that the experience is positive for all parties involved. So where should you begin? Having a clear set of expectations at each stage of the effort is critical a successful outcome, but having a very clear idea of the desired overall outcome is a great place to start. There are plenty of other considerations: Should you do the training in-house or send your team to an established institution? How about an external consultant? What about training materials and learning content? Should you perform pre and post assessments of attendee’s skill level? In this session we’ll explore all of these issues and questions and more. And at the end, you will have a solid roadmap that you can adapt to your own situation, giving you the tools and strategies needed to design a successful training delivery system for your organization.

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